IMPRESS UPDATE
February 2006
In This Issue
 

Customer Spotlight

Framatome Selects Impress for Integration

Framatome, the world leader in design, construction, modernization and maintenance of nuclear power plants and research reactors relies heavily on the Primavera P3e project management system to schedule, coordinate and execute its operations.
Framatome has recently decided to migrate their financial operations over from JD Edwards software to SAP, a current system that will enable better synchronization of information with Primavera.

Impress Software has been selected to integrate these two applications, resulting in timely and credible information between both applications, and more efficient and effective decisions for the organization.

Learn more...



Upcoming Events

Impress will be participating in the following events. We hope to see you there!


TRADESHOWS

February 27-March 1
SAP Product Lifecycle Management 2006
Las Vegas, NV

March 8-10
EAM Mastering Enterprise Asset Management
Las Vegas, NV

March 18-21
2006 ESRI Business Partner Conference
Palm Springs, CA

March 30-31
Managing Projects Successfully with SAP (TA Cook)
Birmingham, UK

April 2-5
SAP-Centric EAM 2006
San Antonio, TX

April 3-5
2006 ESRI Petroleum User Group Conference
Houston, TX

May 14-17
ASUG Annual Conference
Orlando, FL

May 16-18
Sapphire - North America
Orlando, FL

May 23-26
2006 NPRA Reliability & Maintenance Conference and Exhibition
San Antonio, TX

May 30 - June 1
Sapphire '06
Paris, France


WEBINARS

Save the Date!
Wednesday, March 29th
11 am EST
Nebraska Public Power District
"Operating with SAP and Impress"



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Quick Links



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Welcome to the first edition of the Impress Update – your bimonthly resource for Impress news and announcements, product updates, partner and customer articles as well as the latest industry news.

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IMPRESS NEWS


Customer Support Improvements

In our continued effort to better support your use of Impress packaged integration applications, we are pleased to announce a Customer Support Site.

This site will provide you with an easy way to contact us, as well as empower you with quick access to information.

Once logged into the Customer Support Site, you may:

  • Submit a case
  • Comment on an existing case
  • See your case history
  • Send attachments to a case (e.g. log files)


  • Planned enhancements include:
  • Knowledge database containing questions and answers, problems and solutions
  • Electronic Product documentation


  • We value your business and hope this site will make it easier for you to be successful with our technology. If you have comments or suggestions, let us know!

    To receive a user name and password for the Customer Support Site, send an email to the support team including your name, phone number, location and the type of account that you prefer (Individual or Group).

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    PRODUCT NEWS


    Impress for GIS is now generally available


    Impress for GIS streamlines and enhances spatial asset management by providing the functionality needed for GIS technicians and SAP users to keep asset data in synch between systems at all times without ever creating the same data twice.

    Impress for GIS ensures that geographical data, functional locations and equipment are consistent across systems, eliminating the need for duplicate data entry and the risk of mismatched locations.


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    IN THE NEWS


    The Benefits of Packaged Integration Applications


    Businesses invest in multiple enterprise software applications to help manage and automate their business processes. Often times after these new systems are in place, companies must invest huge sums of money into custom development projects to tie these systems together.

    Packaged Integration Applications can help organizations make the most of their investments by speeding deployment, eliminating customization, reducing costs, improving accuracy through data synchronization, and maximizing productivity.


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    TIPS & TRICKS


    Experiencing less than optimal performance during synchronization?
    If you are a PS user, learn how to maximize performance with one easy click.


    Get your problems solved faster!

    When working with our support team, having your log file on hand will help us to diagnose the problem sooner.
    Learn how to locate your log files here.

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